FREQUENTLY ASKED QUESTIONS
We are Shivette Apparel which is a manufacturer of workout clothes,Yoga Clothing and focus on manufacturing various workout
wear like Dress,Tops,Pant,Skirt,Suit,Jumpsuit,Coat etc. We are able to supply you with top quality and perfect workmanship.
No, we will QC every batch of fabric to make sure they meet the International Quality Standard before bulk production.
We are always implementing strict to protect our customers’ IPR such as design, logo, artwork, tooling, samples like ourselves.
Flexiable MOQ is acceptable.
Sure, please advise your logo in advance.
Yes, we provide custom made service. OEM and ODM are welcomed,offer customized design/logo/size/color/package etc.
You can provide us your design artwork and specific fabric requirements. Or pictures of styles then we can make samples to you first.
Sample fee: According to the design and materials used.
Sample time: 7 working days.
The sample fee is refundable when bulk order. It takes around one week for sample making once all details confirmed.
It takes 15-35 days after all details confirmed.
We will make sure every details of bulk production same as pre-production sample.
We understand quality is the key factor affects your margin, that is why we conduct 100% QC inspection involved in the
whole process of every single item from raw material, workmanship, completed product, packaging, in order to reduce any unnecessary extra cost.
Our payment terms are Paypal, Airwallex and T/T.
This is a problem concerns quite a few customers. As to small packages, we recommend the fastest express by DHL/UPS/FEDEX, etc. For bulk order, seaway will be a cost effective choice when it is not urgent.
The shipping cost depends on the different shipping ways and the final weights. Please contact us our international sales to provide us your styles and quantity, and then a rough price will be offered for your reference.
Usually, sampling need about 5-7 working days and 20-25 working days for bulk production.
We are responsible for our product quality.If you found some items are unqualified, please contact our sales team then provide us the clear pictures or video about problems.
We will check and provide solution in 3 working days. We will redo some goods to you or deduct the corresponding payment from the next order.
